Survey on Social Mediation in Slum Resorption Projects in Morocco YOUSAF KHIAT
Abstract
The following article presents the results of a survey carried out on two projects under the programme "Cities without slums" (VSB) located respectively in "Madinat Errahma" and "Essalam Ahl Loghlam". It seeks to explore the views and representations of programme beneficiaries on the integration of communication and social mediation in conflict resolution and the success of such projects. Action oriented, the survey tried to present the situation of the beneficiary population, its expectations and aspirations, the contribution of social mediation in the resolution of conflicts during the relocation operation by the social mediators, the administrations concerned, the project owner and the beneficiaries with a view to proposing recommendations to improve the slum upgrading process. In addition to this, we first presented the background and main questions of the survey, and then we approached the views of the beneficiary population on the programme and, at the end, improvement of the processes of social mediation in the resorption of slums.